Because both database and applications reside on our secure Internet server, your information is available to staff and Board members in real-time and at their convenience. The ability to decrease processing time to your staff’s work flow, helps increase the productivity of all levels.

Owner Billing Management - Because we use secure internet technology, you are able to bill both via print and USPS mail, and electronically via e-mail. Owners can pay in whatever way you accept, even on-line methods securely.

In addition Owners can track their payment status on-line via their account information page. Each unit is given secure access to their information only, allowing for faster resident support (and less time on the phone for your staff).

Document Control - Document tracking is one of the most cumbersome aspect of any Community Association Management Company’s work flow. Our homeowner association services component allows for digital correspondence and bill work flow production. This opens the communication lines between the association management team and the community association Board of Directors. Since the document/bill is scanned into the system, it is much less likely to be lost or delayed as it passes from officer to officer for approval.

The letter writing component takes form letters to a new level. Allowing for different verbiage based on the individual deed structure and CCR's. It also allows for lock-box and direct deposit processing to be on-line and faster. Our work flow component allows for easy integration with escrow and title services.

Work Orders - on-line maintenance requests, tracking and scheduling of preventative maintenance, split community reporting, and allowing for joint projects of multiple community association’s.

Change Request and Violation Tracking - on-line architectural change requests, violation correspondence creation and tracking, violation actions reporting by both address and person, and status reports.

Collections - on-line collection effort tracking, letter tracking report, seamless integration with the Accounting Module.

Public Safety - on-line and e-mail based crime and problem alerts, guest pass request and tracking, special space tracking for amenity such as guest parking, golf ports or boat slips

Event Calendaring - allow different managed homeowner associations under your management to view a calendar on a management company level to help in keeping conflicts to a minimum. Information can be pulled into the Web site content by each individual community association and a compilation calendar for the homeowner association management company Web site.